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0
Answered

AR Support for Apple

bbbarie 2 months ago in General Questions updated by Engin Gülgör 2 months ago 2

Is the AR experience compatible with the Apple Vision Pro as advertised on the website, or is support still pending as stated in the documentation?

0
Answered

Transport surface make the conveyor texture mismatch

ULE 2 months ago in realvirtual.io Starter and Professional updated by Support 2 months ago 3

I don't know how to use transport surface, I notice in the demo scene the conveyor belt works perfectly, but in my scene everytime I tried turn the whole conveyor 90 degree but the texture dose not follow and still goes as before. How do I fix this?Video

Answer
Support 2 months ago

It is an old version of realvirtual (still game4automation) we fixed a lot. You should upgrade to the latest release.

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Answered

Meta Quest 3 VR Main Camera

jf9 2 months ago updated by Support 2 months ago 3

Hello,

I have a question regarding the Main Camera in the realvirtual gameobject. I've searched through the forum and saw a 3 year old post where you suggest to just delete or deactivate the realvirtual main camera. When I do that, the realvirtual controller script component in the realvirtual gameobject deactivates itself. What i did for now is increasing the rendering priority of my XR Origin Main Camera to avoid issues. Is there a better solution to this?

Image 1044

Image 1045

Answer
Support 2 months ago

I don't know which version you are exactly using. Just deactivating the Gameobject with the Main Camera should work.  Can you send me the line of code which is creating the null reference. Maybe a null check there is helping.

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Answered

Guided Transport

Beesten 2 months ago updated by Support 2 months ago 2

Hallo,

ich habe ein Problem festgestellt: Sobald sich mein Materialtransport in der Guideline bewegt, dreht es sich und setzt seine Bewegung langsam fort, ohne dass ich es steuern kann. Ich verwende eine normale Transportoberfläche mit Guideline, und die Materialtransporteinheiten (MUs) sind auf Guided MU eingestellt. Selbst in der Demo mit meinen STEP-CAD-Daten funktioniert es nicht. Woran könnte das liegen?

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Answered

I Can't Find HMI Components and Demo

Reverse Kim 3 months ago in realvirtual.io Starter and Professional updated by Support 3 months ago 1

Hi, I bought 'realvirtual.io Digital Twin Professional 2021'.

whein I saw HMI components - realvirtual.io 

There are HMI Components  but, When I Downloaded on Asset Store There is no HMI Demo and Module.

how Can I Get this module?

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Answered

Custom UI button images

Cris 3 months ago in General Questions updated 3 months ago 2

Hi,

I am trying to use my own images for button-off and button-on states.

But I can associate only the image for button-on. 

The image for button off remain as default.

Is there something I can modify on the UIButton script?


Thanks

Answer
Support 3 months ago

Hi,

The images for the UIButton are automatically set according to the color defined in the UIButton component. Currently, using alternative images is not supported. However, HMI buttons from Professional/HMI can be utilized, allowing the definition of custom images. If Professional is not available, Unity UI components can be used in the current panels.

0
Declined

realvirtual.io simalution 2022 Error Version???

1305075976 3 months ago updated by Support 3 months ago 3

Image 1040

Answer
Support 3 months ago

Hi,


we tested and everything is as it should be.

Maybe you did not updated (downloaded the new package of 2022.10) in the package manager (Update Button in the top right corner of Pakackage manager). After Update you need to Import.

Best regards

Thomas

0
Not a bug

Simulation is freezing every 10 seconds

Cris 3 months ago in General Questions updated 3 months ago 2

Hello,

my simulation is freezing every 10 seconds, even with quality set to Very Low.

This happen in two different projects. What can I check to eliminate this problem?

Thanks!

0
Answered

Linear guides creates excessive friction

Cris 3 months ago in General Questions updated 3 months ago 2

Linear guides


Hello,

I have some problem with conveyor linear guides (see attached file).

Linear guides seems to create some friction on the boxes. Is there a way to set linear guides as 'slippery'?

0
Answered

Meta Quest 3 realvirtual documentation

jf9 3 months ago in General Questions updated by Support 3 months ago 3

Hey everyone.

I'm trying to implement a Meta Quest 3 in Unity with realvirtual. Is there any documentation available? I think I saw some when I was on your documentation website but the page can not be found anymore. 

Answer
Support 3 months ago

The documentation for developers is here:
https://doc.realvirtual.io/advanced-topics/mixed-reality-with-meta-quest3

We will soon release (in about 4 Weeks) a special Unity Package (realvirtual.io Imverse) bringing some special things which makes it really easy to place realvirtual.io Models into an AR environment on the MetaQuest3.